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Membership
Compare Silver, Gold, and Platinum: features, pricing, and upgrade options in one place.
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| Member discount WebmasterDiscount on your Webmaster subscription as long as your membership is active. | Not specified | 10% | 25% | 50% |
| Member discount MediaManagerDiscount on your MediaManager subscription as long as your membership is active. | Not specified | 10% | 25% | 50% |
| Member discount SEO/SEA/PPC ManagerDiscount on your SEO/SEA/PPC Manager subscription as long as your membership is active. | Not specified | 10% | 25% | 50% |
| Response timeThe time until my first response to your ticket, on business days. This refers to the first response, not the resolution. | Best effort | Within 3 working days | Within 2 business days | Within 1 working day |
| TicketsYou submit requests and incidents via the portal. The free plan remains best-effort. With a membership, a ticket is linked to your account and followed up. | Included | Included | Included | Included |
| Dedicated supportYou have a dedicated point of contact who knows your environment, instead of a general queue. | Not included | Included | Included | Included |
| Technical account managerA dedicated person who knows your servers and services and periodically reviews with you what can be improved. | Not included | Not included | Included | Included |
| AI innovation and integrationAI at work for your business: I build business applications using AI (with or without AI inside) and implement AI concretely—for example, an AI chat on your website, automation of recurring tasks, or integration with the AI API. | Not included | Not included | Not included | Included |
| Phone hotlineCall or use WhatsApp for an outage, in addition to submitting a ticket. | Not included | Not included | Included | Included |
| Service monitoringI monitor your services and notify you if something goes down, instead of you having to notice it yourself. | Not included | Included | Included | Included |
| Fully managed serversUpdates, monitoring, and server repairs are handled by Globestar. You provide access; I ensure they keep running. | Not included | Not included | Included | Included |
| Managed backupsBackups of the software and applications managed by Globestar for you. Restore them via a ticket. | Not included | Included | Included | Included |
| SaaS container developmentI will build your application and deploy it as a container on the platform, including ingress and certificates. | Not included | Not included | Not included | Included |
| Security scansPeriodic external scan of certificates, headers, DNS, and mail security, with findings displayed in your account. | Not included | Included | Included | Included |
| Project plannerPlan work that you outsource to Globestar in your own project overview. | Not included | Included | Included | Included |
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